Build relationships with your early customers and turn them into evangelists.

Customer Relationships

Early adopter customers are hard to find, but crucial to the success of an entrepreneur's product. A simple follow-up can build relationships and community among early adopters and even create evangelists for you. This workshop teaches effective customer communication techniques and tools to help build your customer relationships.
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trusted by industry

Designed by Successful Entrepreneurs and Experts

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Who It’s For?

For innovators with projects that have gained initial traction, and need to maintain relationships with their customers to capture valuable input from their early adopters.

How It Works
Ideation|Validation|Workshops
Our experienced coach guides you through each step, giving you direct feedback on your work and helping you develop innovation as a core competency. You will use your own projects to ensure that the theory is immediately applied to real-world scenarios.
Real Projects
Get individual feedback on your real projects at your job.
Focused Teaching
Get 2-4 hours of focused teaching on a specific skill.
Interactive Sessions
You will interact with the facilitator and the other attendees to run exercises.
Materials & Frameworks
Get self-paced learning materials and frameworks.
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What You Learn

" Kromatic’s hands-on introduction to Lean Startup and its guiding principles was a complete wake-up call for my startup, forcing us to launch our MVP and learn fast. "
"
Ryan Bruels
Vice President of Engineering
Knock
" Kromatic’s workshop was incredibly engaging and interactive. Every detail was carefully thought out, from the design-thinking approach to clear and visually engaging material. "
"
Kathryn Haydon
Innovation Strategist
Sparkitivity
" It helped to think through a new lens on how to measure the middle space between initial vanity metrics and long-term revenue/product results. "
"
Kyle Smith
Ignite Manager, Lean Innovation
American Family Insurance
" Rigorous is a great word to describe Kromatic. The pace is fast and intense. It’s part of their ethos that you need to learn and fail quickly. "
"
Brendan Sheehan
Chief Financial Officer
CBUSA
" Our coach helped us to identify the most important steps to take, and we always had a clear objective and action plan at the end of a conversation. "
"
James Bryce Smith
Founder
Magnetize
A Complete Curriculum
Each workshop is only part of the journey. Each program contains all the skills you need to make real progress and show real results. Whether you are part of an innovation team, you are coaching teams, or leading a business unit as an innovation leader, our programs will give you the skills to succeed.
This workshop is in these programs

Get to Know Your Customers

6 weeks
3 Modules
Online & In-person
Are you trying to uncover your customer's pain points? This workshop shows you how to get maximum value from interviews, cultivate mutually beneficial relationships with your customers, and create value propositions that speak to your audience.
Get to Know Your Customers
6 weeks
3 Modules
Online & In-person
Are you trying to uncover your customer's pain points? This workshop shows you how to get maximum value from interviews, cultivate mutually beneficial relationships with your customers, and create value propositions that speak to your audience.
Program Details
Get into new markets with new products.
Chat with our innovation experts.
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