The ROI of Community Innovation

The ROI of Community Innovation

Community innovation helps us intertwine technological advancements with social betterment, where the focus on financial returns is augmented by a type of social ROI – investments that pay off in resilient, empowered communities.

Chris Cannon
5 minute read
Engines of Growth: What Is a Retention Rate?

Engines of Growth: What Is a Retention Rate?

Understanding the role of customer retention as an engine of growth.

Tristan Kromer
7 minute read
Customer Validation under Lockdown

Customer Validation under Lockdown

Entrepreneurs serious about making progress need to think like hackers and do whatever it takes to get in front of customers.

Tristan Kromer
7 minute read
Actioning a Customer Interview Debrief

Actioning a Customer Interview Debrief

A step-by-step guide to getting the maximum value from your customer interviews. Includes how to prep, what to ask, what to listen for, and how to use it.

Nick Noreña
5 minute read
Preparing a Discovery Template for Customer Interviews

Preparing a Discovery Template for Customer Interviews

A step-by-step guide to getting the maximum value from your customer interviews. Includes how to prep, what to ask, what to listen for, and how to use it.

Nick Noreña
5 minute read

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